Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Liquid medication is applied to the skin. Once the cap is removed, part the hair until the skin is visible on the back of the animal at the base of the neck, in front of the shoulder blades or anywhere that the animal can’t reach to lick it off. Apply the tip to the skin and squeeze the tube until empty.
Pill – Begin by trying to hide the pill in a treat. It can be either their favourite canned food, peanut butter, chicken, cheese or moldable treats specially made to hide your pets’ medication (Pill Pockets).
Liquid – If your pet knows all the little tricks, we might need to give the pill directly in the mouth. Having the pill in one hand, gently hold the mouth open with the other hand and drop the pill as far back over the tongue as possible. This technique might be easier with another person to help or try placing the animal on a high table. Most likely given with a syringe, the easiest way is to gently hold your pets head while lifting the side lip and squirt the medication in between the side teeth.If your pet is a squirmy wormy and doesn’t like to be held, you can always try to hide the liquid medication in canned food or other foods, such as softened kibbles or a piece of bread. Medication, especially liquid, can be tricky if your pet doesn’t like the taste. Do your best and provide fresh water and/or a tasty treat to cleanse those taste buds.
For more information and/or guide about the different types of parasite medication available for your pet, please contact your veterinarian team.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 4, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
We are allowing 1 client per pet into the hospital (up to a maximum of 3 clients in our hospital at one time). When you arrive, please remain outside the hospital and use your cell phone to call us so a staff member can meet you at the door and bring you and your pet into the hospital for an examination.
We ask that you wear a mask when in our building and encourage you to bring your own. While in the exam room please minimize contact and be mindful of physical distancing in the confined space.
You may choose to continue with the "closed-door" approach and we can obtain a history over the phone and then collect the pet at the door for the exam. The Veterinarian will then call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday: 7:00 am - 7:00 pm Saturday: 8:30 am - 1:00 pm Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!