We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Things You Should Know About COVID-19 and Pets

An outbreak of a novel coronavirus (COVID-19) in humans has drawn attention to the possibility of companion animal involvement.
Here’s what you need to know:


Can COVID-19 infect companion animals?

–          There is limited evidence that companion animals can be infected with COVID-19. One dog in Hong Kong has tested positive, though it demonstrates no clinical signs.

–          There is no current evidence that companion animals can be a source of infection for humans.


Should I avoid contact with companion animals?

–          If you have been diagnosed with COVID-19, it is recommended that you restrict contact with all other animals as a precaution.

–          If you must care for animals while sick with COVID-19, wash your hands before and after each interaction.


How can I protect myself from COVID-19?

–          Wash your hands often with soap and water for at least 20 seconds.

–          Avoid touching your face.

–          Avoid close contact with people who are sick if possible.

–          Stay home if you are sick, other than to seek medical care.



CDC (Center for Disease Control and Prevention) – https://www.cdc.gov/coronavirus/2019-ncov/faq.html#2019-nCoV-and-animals

WSAVA (World Small Animal Veterinary Association) – https://wsava.org/news/highlighted-news/the-new-coronavirus-and-companion-animals-advice-for-wsava-members/


Things You Should Know About COVID-19 and Pets

An outbreak of a novel coronavirus (COVID-19) in humans has drawn attention to the possibility of companion animal involvement. Here’s what you need to know:

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Tuesday, March 24, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 506.857.4271. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 9:00 - 5:00 pm.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. We are limiting pet food purchases to 2 bags/cases per order. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Moncton Animal Hospital