Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Are you harming your pet by listening to Dr.Google?
August 8, 2017
What would we do without our friend Google?
In today’s day and age, we have all the answers we need at our fingertips for any problem that we have. It’s no surprise that many of us also turns to Dr.Google for guidance when it pertains to our pet’s health. While the internet does contain great information, knowing how to separate truth from fiction may sometimes be a life or death decision.
Here are a few critical things to be aware of should you do some research online for more information on a condition, behaviour or general advice about your pet’s health.
The website is a credible source; Avoid blogs and forum that may be modified by other users.
Credible references; Verify the source of the information that it was indeed acquired from a reputable source.
*** NEVER administer any medication or treatments to your pets based solely on something you have read on the internet. Always consult your veterinarian team as we are always here to help and to answer your questions.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 4, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
We are allowing 1 client per pet into the hospital (up to a maximum of 3 clients in our hospital at one time). When you arrive, please remain outside the hospital and use your cell phone to call us so a staff member can meet you at the door and bring you and your pet into the hospital for an examination.
We ask that you wear a mask when in our building and encourage you to bring your own. While in the exam room please minimize contact and be mindful of physical distancing in the confined space.
You may choose to continue with the "closed-door" approach and we can obtain a history over the phone and then collect the pet at the door for the exam. The Veterinarian will then call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours:
Monday: 7:00 am - 7:00 pm Tuesday: 7:00 am - 6:00 pm Wednesday and Thursday: 7:00 am - 7:00 pm Friday: 7:00 am - 6:00 pm Saturday: 8:30 am - 1:00 pm Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!