Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
In dogs, anal glands are two small sacs found on either side of the anus that hold a scented fluid used in scent marking. Under normal circumstances, these sacs are expressed when your dog has a bowel movement. The majority of dogs will never need assistance to have their glands expressed. However, because we have bred everything from giant Great Danes to tiny Teacup Chihuahuas, sometimes an individual will have glands that are not shaped or positioned properly to be cleanly expressed naturally. The fluid can build up within the sacs and become thickened to the point where the glands cannot be expressed naturally and so the animal needs assistance. An over-full gland can be irritating or even painful, can become infected, and in extreme cases, can rupture. It is necessary at this point for your veterinarian to intervene and provide relief.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 4, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
We are allowing 1 client per pet into the hospital (up to a maximum of 3 clients in our hospital at one time). Clients are to wait in the waiting room during the exam since there is not enough space for physical distancing with the veterinarian in our small exam rooms. When you arrive, please remain outside the hospital and use your cell phone to call us so a staff member can meet you at the door and bring you and your pet into the hospital.
We ask that you wear a mask when in our building and encourage you to bring your own.
You may choose to continue with the "closed-door" approach and we can obtain a history over the phone and then collect the pet at the door for the exam. The Veterinarian will then call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours:
Monday: 7:00 am - 7:00 pm Tuesday: 7:00 am - 6:00 pm Wednesday and Thursday: 7:00 am - 7:00 pm Friday: 7:00 am - 6:00 pm Saturday: 8:30 am - 1:00 pm Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!