We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

506.857.4271

Eye Drops and your Dog

Make sure that you wash your hands both before and after administering the medication to prevent the spread of infection.

If your dog’s eye is painful, you may need to have someone assist you with restraining or you may need to apply a muzzle.

Instructions

  • Make sure you have carefully read the label and understand the dosing instructions.
  • Hold the bottle using your thumb and index finger. You may want to rest this hand on the top of the dog’s head to help stabilize your hand.
  • With your other hand, use your thumb to pull down the lower eyelid. Place your remaining fingers under the dog’s jaw to support the head. The lower eyelid acts as a pouch to receive the drops.
  • Hold the bottle close to the eye but make sure you DO NOT touch the eye’s surface.
  • Squeeze the prescribed number of drops onto the eyeball, aiming for the centre of the eye, and then release the head.
  • The dog will blink, spreading the medication over the surface of the eye.
  • Make sure you give your dog plenty of praise throughout the procedure and offer a treat when you are finished.

 

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Tuesday, March 24, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 506.857.4271. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 9:00 - 5:00 pm.

4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. We are limiting pet food purchases to 2 bags/cases per order. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Moncton Animal Hospital