We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
If you see any signs of overheating, contact and bring your pet to your emergency veterinarian immediately.
Top 9 Summer Pet Safety Tips
Cooler Hours – Exercise your dog in the morning or evening and avoid going outside midday during the intense heat.
Monitor the Humidity – When the humidity is high, the air is full of moisture and dogs are unable to pant enough to keep themselves cool.
Hot Paws – Avoid hot surfaces to prevent burns and blisters. Always do the “Hand Check” before going out for a walk or play. If it’s too hot for you, it’s too hot for your pet.
Stay Hydrated – Providing fresh, cold water to your pet is essential to staying cool during hot days while playing indoors or outdoors.
Frozen Treats – You can make pet-friendly popsicles or ice cube treats to help keep your fur babies cool on warmer days.
Grooming – Keeping your pet adequately groomed, mat and tangle free or shaved down will also help keep your pet cooler.
Sun Protection and Shady Retreat – Pet-friendly sunscreen for dogs that are white, hairless and those with light coloured fur is critical to protect them from the sun against sunburns. Always provide a shade covered area to give them a break from the sunrays.
Hot Car – NEVER leave your pet in the car, not even if you think you’ll only be a few minutes or if you leave the windows cracked, the inside of a car can heat up very quickly.
Caution with At-Risk Dogs.
Some pets can overheat quickly, educate yourself about your pets needs before going out in the heat:
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Tuesday, March 24, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 506.857.4271. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 - 5:00 pm.
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. We are limiting pet food purchases to 2 bags/cases per order. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.