Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Nail trimming and ear cleaning are two basic grooming procedures that every owner should know how to do. It is best to start getting your dog used to these procedures at a young age. Your veterinarian or technician would be happy to show you the proper way to trim nails and clean ears, so you can do it at home.
You should trim your dog’s nails every two to four weeks, depending on how fast they grow and your dog’s level of exercise.
How often should I get my dog’s ears cleaned?
If your dog has ears that fold over, like a Labrador’s ears, you should check them on a weekly basis for any dirt or debris that may accumulate. Only clean out what you can see. If your dog’s ears stand up, they will need less frequent ear cleanings. You should clean out your dog’s ears every time they get wet by swimming, bathing, rolling in wet grass or snow to prevent the start of an infection. If the ears look red, have a bad smell, are itchy, or painful to touch, you should make an appointment with your veterinarian to check for infection.
What are some of the ear cleaning services that you provide?
Your veterinarian or technician can clean your dog’s ears for you. We also sell ear cleaning products that you can use at home.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 4, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
We are allowing 1 client per pet into the hospital (up to a maximum of 3 clients in our hospital at one time). Clients are to wait in the waiting room during the exam since there is not enough space for physical distancing with the veterinarian in our small exam rooms. When you arrive, please remain outside the hospital and use your cell phone to call us so a staff member can meet you at the door and bring you and your pet into the hospital.
We ask that you wear a mask when in our building and encourage you to bring your own.
You may choose to continue with the "closed-door" approach and we can obtain a history over the phone and then collect the pet at the door for the exam. The Veterinarian will then call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours:
Monday: 7:00 am - 7:00 pm Tuesday: 7:00 am - 6:00 pm Wednesday: 7:00 am - 7:00 pm Thursday: 7:00 am - 6:00 pm Friday: 7:00 am - 6:00 pm Saturday: 9:00 am - 1:00 pm Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!